Privacy Policy

Effective Date: June 21, 2021

1. Introduction
Welcome to New Mindset Pathways. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or participate in spiritual direction services.

This policy applies to all visitors, clients, and users worldwide, including those located in the European Economic Area (EEA) and United Kingdom (UK).

2. Data Controller
New Mindset Pathways (“we,” “our,” “us”) is the data controller responsible for your personal data under this policy.

Contact Information:
New Mindset Pathways
Email: support@newmindsetpathways,com
Mailing Address: P.O. Box 89935, Tucson, AZ. 85752

3. What Personal Data We Collect
We may collect and process the following types of personal data:

• Identity Data: name, email address, phone number.

• Contact Data: mailing address, preferred communication method.

• Service Data: information you provide in inquiry forms, intake forms.

• Transaction Data: payment information for services (processed via secure third-party platforms)

• Technical Data: IP address, browser type, device type, operating system, pages visited, time spent, and cookie data.

We do not intentionally collect sensitive categories of personal data (such as health, ethnicity, or political beliefs) unless you voluntarily provide them as part of your spiritual direction journey. Any such data will be handled with extra care and only processed with your explicit consent.

4. Legal Basis for Processing (GDPR Articles 6 & 9)
We process your data on the following legal grounds:

• Consent: When you voluntarily provide information or opt in to receive communications.

• Contract: To fulfill our agreement with you (e.g., delivering spiritual direction services).

• Legal Obligation: When necessary to comply with laws, court orders, or regulatory requirements.

• Legitimate Interests: To improve our services, ensure site security, and maintain client relationships.

• Explicit Consent (Article 9): For any sensitive data you voluntarily share during sessions.

You may withdraw your consent at any time by contacting us (see Section 12).

5. How We Use Your Personal Data
We use your data to:

• Provide and personalize our spiritual direction services.

• Respond to inquiries and schedule sessions.

• Process payments and send confirmations.

• Send optional newsletters or updates (if you opt in)

• Improve our website, user experience, and service offerings.

• Comply with legal or regulatory requirements.

6. Data Sharing and Third-Party Processing
We never sell your personal data. We may share limited information with:

• Service providers (e.g., payment processors, email service providers) who help us deliver our services.

• Legal authorities when required by law.

• Business partners if you give explicit consent.

All third-party processors are required to comply with GDPR and maintain appropriate safeguards.

7. Intellectual Property
Your personal data may be transferred and processed outside the EEA/UK (e.g., in the United States). We ensure such transfers are protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by the European Commission or UK authorities.

8. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, including legal, accounting, or reporting requirements. After that, we securely delete or anonymize your information.

9. Your Rights Under GDPR
You have the following rights:

• Access: Request a copy of the data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure (“Right to be Forgotten”): Request deletion of your data when no longer needed.

• Restriction: Request limited use of your data in certain circumstances.

• Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to certain types of processing, including direct marketing.

• Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, email us at [Insert Email]. We will respond within 30 days.

10. Cookies and Tracking
We use cookies to enhance your experience, analyze traffic, and improve our services. You can manage or disable cookies in your browser settings. If you are in the EEA or UK, we will request consent before placing non-essential cookies.

11. Security Measures
We use industry-standard safeguards — including encryption, secure servers, limited access, and data minimization — to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute protection.

12. Contact & Complaints
If you have questions, concerns, or requests about this policy, contact us at:
New Mindset Pathways
Email: support@newmindsetpathways.com
Mailing Address: P.O. Box 89935, Tucson, AZ. 85752

If you are in the EEA or UK and believe your data rights have been violated, you also have the right to lodge a complaint with your local Data Protection Authority (DPA).

13. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. We encourage you to review it regularly.